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Thread: Latest maintenance work

  1. #1

    Default Latest maintenance work

    As the message is typically ambiguous, can a mod / admin please let us know the following:

    1)Are troop movements frozen or not ?

    2) Will troops starve before 16.15 ?

    3) can these in game messages give out the answers to 1) and 2) in future so I know whether to bother coming back to the acc. when maintenance ends

    4) can warnings be given before it actually happens (I appreciate this isn't always possible) so I can plan for it, (fill up granaries, move troops etc. etc.)

    I await a response, thanks


    Ha, maintenance now ended

    so

    question 5) When the in game message is put up, can we please try to have some kind of accuracy on the timings, please...

  2. #2

    Default

    No reply at all from admin ?

    wow, that's really poor isn't it

    and now we have accounts on the server with incorrect pop counts. Either listed at 0 pop or very small numbers when they have multiple villages exceeding that pop.

    Is this a sign of a hacked database ?

  3. #3

    Default

    And so after the population of those 2 accounts was corrected, and then went back to 0 again, and then was corrected and went back to zero again, and I was told that it was simply a bug and not a sign of hacking, the 2 accounts have been banned

    any response on this from staff ? At all ? anything ? anything at all ?

  4. #4
    Thorned Warrior
    Join Date
    31.10.2009
    Posts
    52

    Default

    All complaints should go to the complaint line... complaint@traviangames.com

  5. #5

    Default

    Really ? have you had much success with that in the past ?

    I was actually hoping for a response from the admin and his staff here. You know, the ones whose job it is to look after this forum, and respond to their customers

  6. #6
    Teamlead Customer Service Phanttis's Avatar
    Join Date
    12.04.2007
    Location
    Finland
    Posts
    2,000

    Default

    Quote Originally Posted by sorely View Post
    No reply at all from admin ?

    wow, that's really poor isn't it
    All the information has been duly announced.

    Quote Originally Posted by sorely View Post
    and now we have accounts on the server with incorrect pop counts. Either listed at 0 pop or very small numbers when they have multiple villages exceeding that pop.

    Is this a sign of a hacked database ?
    It is not a sign of hacking, simply a bug (which you already knew).


    Quote Originally Posted by sorely View Post
    And so after the population of those 2 accounts was corrected, and then went back to 0 again, and then was corrected and went back to zero again, and I was told that it was simply a bug and not a sign of hacking, the 2 accounts have been banned

    any response on this from staff ? At all ? anything ? anything at all ?
    There is nothing to be said in addition to above: it is a bug and not a sign of hacking.

    Quote Originally Posted by hound dog View Post
    All complaints should go to the complaint line... complaint@traviangames.com
    Corrected the address, it is complaint@ (singular, not plural).

    Quote Originally Posted by sorely View Post
    Really ? have you had much success with that in the past ?

    I was actually hoping for a response from the admin and his staff here. You know, the ones whose job it is to look after this forum, and respond to their customers
    As said, everything has been duly announced and thus does not need to be repeated over and over again in different threads.

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