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Thread: A new forum is coming!!!

  1. #1
    Community Manager Templar Knight's Avatar
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    Default A new forum is coming!!!

    Dear community

    The time has come to move to a new forum platform. The necessity of it became quite clear a while ago. You might remember what happened last September when we had to close our forums for over a week to solve a security issue. The main reason for the change is to have stronger data protection. Burning Board offers us more options for a secure environment, which is why we've decided to use it as company platform for all our games. Another reason is that we are restyling the entire game and this platform offers us more possibilities to make the forum get the look and feel wed like to have for our game in addition to the new start page (yes, there will be a new start page, too). We would also like to have our communities of the different domains closer to each other. We know many of you play in different countries and wed like to offer you the chance to have a single platform from which you can gather all the information.

    We now want to give you an update on what we did in the past 2 months to prepare for this forum merger. We evaluated different technical solution and solved some of the related issues. One of the main issues when merging more than 40 forums together is space. Most of the forums have been available for more than 10 years now and obviously there is a lot of content to move. Therefore we have decided to move only the content of the past year but don't worry, the rest won't be lost. All forum history will be stored into a read-only archive that you'll be able to access. The archive will most likely not be available immediately after the merger because we need to take care about lots of things at once, but we want to assure you that it will be accessible at some point.

    So here is some technical information...
    - We will move all forum threads (including all the posts in it) of the past 365 days that had at least one
    reply in the past 180 days.
    - We will move all the forum accounts that were accessed at least once in the past 365 days
    - All the account names will get the country tag as a suffix in order to avoid duplicates. You will then be able
    to change your nickname into a new one if you like.
    - We will merge all forum accounts from different communities that have the same email (all the
    threads/posts will be merged), so if you have accounts on more than one Travian: Legends forum, please
    make sure you use the same email with them, as you wont be allowed to use more then one account on
    the new forum and it wont be possible to merge them anymore after we started the process.
    - All images attached to the posts will be saved and moved to the new forum.
    - All personal avatars will be moved.
    - All warnings and a possible temporary punishment history will be gone; its a fresh start, so make sure you
    profit from this chance.
    - There will be international forum rules that may in some details differ from the rules you are used to.
    Please make sure to read them.

    One forum to rule them all! How does this work?
    Its pretty easy: Once the forum was merged your account will be assigned to your community inside the new forum and you will see the posts of that community. You can go to your profile and change your settings to add more languages and see the posts of more communities. If you have more languages activated when you start a new thread, you will be able to choose in which community you want to write by selecting the language/domain in a drop-down menu.

    We fully realize that some of you wont be happy with this change and that you like your current forum. We want to be honest with you, which is why we are not trying to sell you a nice epic story with a 'And they lived happily ever after'. We've analyzed the pros and cons of moving and merging the forums and wed like to be transparent and share our findings with you.

    Pros of the forum merger:
    The security level of the forum will be improved to deal with todays threats
    Worldwide communication the forum merger is a step to improve our communication flow to you and also the communication flow from you to the company
    You'll have the chance to get in touch easier with more people and learn from other countries
    You wont need to have one account in each forum of every community you play in anymore; you'll have only one account and everything will be at hand.
    You'll be able to gain activity points these points show your levels of participation and contribution to the community. You can gain activity points by starting new threads (10 points), and answering existing threads (5 points) and also receiving likes for your posts (2 points)
    Burning Board offers a better way to sort threads in a specific section. Using the filter will help you to find what you are searching for much quicker.
    The new forum style will match the new start page and makes for a complete new look and experience.
    More social interaction - you'll be able to share your favorite thread with your friends on social media with just one click.
    You'll be able to keep track of activity on threads you are interested in way easier with the 'Watched Threads' page.

    Cons of the forum merger:
    We'll need to clean up. As mentioned above, we will only move the activities of the past year to the new forum, everything else will be available by the end of the year in a read-only archive.
    Your post count may be lower at the end of the merger, due to the fact that we are not merging the entire community's history but on the other side you'll be able to gain activity points.
    The tavern section wont have a post count we do value our community and we also like chit-chat, but we do not think this directly contributes to Travian life, therefore we decided to remove the post count and activity points in this section.
    You'll have to learn how to use a new software and it might be difficult at the beginning and get used to the new interface we will try to provide as much information as possible in our FAQs.
    All custom BBcodes will no longer work, which might lead to some posts looking a bit odd
    If you have a special user title, it might be lost after the merger, but you can always get in touch with your CM or try to gain a new one by contributing to the community.
    There is a slight chance that your nickname is taken by another user in this case you should get in touch with the CM of your community. who will evaluate the situation we grant priority to the nickname to the user who contributed more in the life of the community.
    The interface (buttons, profile interface, etc...) will be available only in the following languages at the start: AE, AU, CL, COM, DE, ES, FR, IT, NL, PL, RU, TR - if you are willing to help us translate the interface please contact the CM of your community.
    All private messages and notes will be gone so make sure to save those that matter to you.

    We are sure by now you must have thought about 50 time: "OK, but when?"

    The process of merging the forums will begin on July 16th. We will close all forums on this date and then have them reopened by July 31st in the new configuration..

    Wait, what???

    Yes, we know its a long time and we hope everything works as planned and we can bring them back online before that date. But as you might guess, there is lots and lots of data to move and we prefer to proceed with caution.
    Meanwhile, we will provide you with all the important information through the in-game info boxes and on our Travian Legends Facebook page.

    Legends on Facebook

    There will be more to come so please stay tuned.
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  2. #2
    Community Manager Templar Knight's Avatar
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    FAQ FORUM MERGER

    When?
    The forum merger will start on July 16th and we aim to be finished by July 31st.

    What should I do before the merger?
    If you havent logged onto the forum for a long time, you should do so.
    Reminder: We are going to delete all forum accounts that have not been active in the past 365 days (no logins).
    If you have one account on different forums, check that both accounts have the same email address; this way, all your posts will be merged. Please note that after the forum merger you will be allowed to use only one account and it wont be possible to merge the accounts manually after the forum merger is complete.

    I have multiple accounts on different forums; which nickname will be assigned to me?
    We will merge one forum after another; this mean that you will get the nickname_suffix of the forum we merge first, and the posts of the additional accounts will be merged to that nickname. After the merger is complete, you will have the chance to change your nickname.

    What if my nickname is already taken?
    As we mentioned in the announcement, all the account names will get the country tag as a suffix in order to avoid duplicates. You will then be able to change your nickname into a new one if you wish. If another user claims the nickname you wanted to use before you are able to change your own nickname, please contact the Community Manager of your country, and they will evaluate the situation and take a decision.

    How can I log in if I do not know which nickname has been assigned to me?
    There are two ways to log in, either using the nickname or the email address. If you do not remember them, you can try to retrieve your login data using the built-in functionality.

    What will happen to my post count?
    We are not going to import all the messages that are on the current forums onto the new forum; your post count might therefore differ from its current level. Once the forum merger is complete, we will recalculate all the counters and you will be assigned a post count depending on how many of your posts have been moved to the new forum. There will be a new statistic for the profiles, called activity points, which will also be recalculated after the forum merger.

    What are activity points?
    We want to value our community members in accordance with their contribution to the community. For this reason, we will place emphasis on the activity points in the profile. You will be assigned with 10 points for each new thread you start, 5 points for each post in an opened discussion and 2 points for each like you receive.
    Please note: we will assign points only in the section related directly with the game, so the Tavern section is excluded for example.

    What will happen to my private messages and notes?
    Unfortunately, these are some of the few things we are not able to merge onto the new forum, so your private messages and notes will be gone. Save anything that you wish to keep for yourself.

    What about the old stuff that you are not bringing onto the new forum?
    We are working on an archive solution for a read-only version of the current forums. This solution wont be available straight after the forum merger, but it will come soon after. We do not have an ETA yet, but we aim to have the solution in place by no later than the end of the year.

    What is the multilingualism feature?
    This is a Burning Board feature that assigns user-generated content to a specific language, allowing different languages to be used in a single community. The forum will be unique and you wont see any country forums. This means if you have selected more than one language in your profile, you will see every thread for all the languages you have selected, with the addition of a country flag, when you enter the General section. If you have selected only one language, you will only see the threads for that language.

    Examples:
    If you select English UK as the interface language and English UK and French as languages in your profile:
    You will see the interface of the forum as well as the section titles and descriptions in English
    When you enter a specific section you will see the threads for the UK community with a UK flag and the threads for the FR community with a FR flag
    If you select English UK as the interface language and English UK as the language:
    You will see the interface of the forum as well as the section titles and descriptions in English and only the threads of the English UK community without any flags. The default language for your profile is retained.

    How many languages can I see at the same time?
    If you want, you can select all languages, but be careful to select the right language in the drop-down menu when you post a new thread.

    Will the interface be available in my language?
    The interface (buttons, profile interface, etc...) will be available only in the following languages at the beginning: AE, AU, CL, COM, DE, ES, FR, IT, NL, PL, RU and TR; if you are willing to help us translate the interface please contact the Community Manager of your community.

    How will the forum look like?
    At the beginning, we will use the standard Burning Board style with different colors, and later on we will adapt the style to the upcoming new start page.



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  3. #3
    Community Manager Templar Knight's Avatar
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    Just a reminder for everyone regarding the closure and arrival of our new forum.......


    Dear Travians!

    This will be last call for you to make sure your forum account is merged successfully on the new forum.

    The forum merge process will start on July 16th. We will close all forums on this date.
    We are aiming to bring them back online by July 31st.

    What needs to be done before forums are closed

    Just 2 things:

    1) If you haven’t logged onto the forum for a long time, please do it right now. Please, remember that all forum accounts that have not been active in the past 365 days (no logins) will be deleted. You don't need to post anything, the login is enough.

    2) If you have accounts on different Travian Legends forums, check that all of them have the same email address and change it if necessary. This way all your posts from different forums will be merged. Please note that it won’t be possible to merge the accounts manually after the forum merger is complete and you’ll have to use just one account.

    Thank you for understanding and we can't wait to see you all on the new forum!

    Your Travian Team
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  4. #4
    Community Manager Templar Knight's Avatar
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    Hello Everyone!!!!!

    Just a reminder that today our forums will be shut down and the works continues to migrate and merge into our new Travian Forums. Short term aggravation and emptiness will be rewarded with long term coziness in our new digs.

    Most of the info you may need will be going out thru Travian on Facebook so be sure and follow along there for any new information and news about how the forum is coming along, server starts and much more.

    Travian on FaceBook
    If you need a little help with game play Legend Answers

    If you are nervous about your post Forum Rules

    Keep the MH's at bay by knowing the Game Rules

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